Privacy & Cookie Policy
At HHARA, your trust matters. This policy describes how HHARA - a Dahlia Moxie Trading LLC company collects, uses, and protects your personal information when you visit our site or interact with us.
Age of Consent
You must be at least 18 years old to use our site or make a purchase. By accessing HHARA, you confirm that you meet this requirement.
Information We Collect
- Contact details: name, email address, phone number
- Delivery information: shipping address
- Payment information, processed securely by third-party providers
- Order history and size preferences
- Browsing behaviour: products viewed, links clicked, time on site
- Technical data: device type, browser, and IP address
- Information shared with us via social media or direct messages
How We Use Your Data
- Process orders, manage payments, and fulfil shipments
- Communicate with you, from delivery updates to new arrivals
- Personalise your experience with relevant content and recommendations
- Analyse trends and improve our collections and website
- Maintain the safety and security of our site
- Comply with our legal obligations under UAE law
Your Legal Rights
Under the UAE PDPL, you have the right to access or correct your personal data, object to or withdraw consent for marketing communications at any time, and request deletion of your data where applicable. To exercise any of these rights, contact us at hello@hhara.com.
Third-Party Sharing
We do not sell your personal data. Ever. We may securely share limited data with trusted partners including Shopify (e-commerce and payment), shipping and fulfilment providers, Klaviyo (email communications), analytics providers, and social media platforms where you engage with us directly.
Cookie Policy
Cookies are small text files stored in your browser that help our site recognise your device and deliver more relevant content. We use:
- Essential: To enable core functions including your cart, account login, and secure checkout.
- Performance & Analytics: To understand how you use our website so we can continue improving your experience.
- Marketing & Personalisation: With your consent, to tailor content and recommendations to you.
You can manage or disable cookies at any time through your browser settings. Disabling certain cookies may affect how the website functions.
Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or misuse. Our site is hosted on Shopify, which is PCI-DSS compliant.
